While government recommendations relating to COVID-19 have eased, this clinic sees patients who may be severely immunocompromised and at higher risk of severe symptoms if they contract COVID-19. The following policies are in place to keep all patients and staff as safe as possible.

• Fitted face masks must be worn in the clinic unless a valid medical exemption applies.
• Patients must not attend the clinic in person if they have had a positive COVID-19 result in the past 7 days or are a close contact of a positive case.
• Travellers returning from overseas must have had a negative RAT before attending the clinic.
• Where possible we ask that only the patient attend the appointment.
• If you have any new onset symptoms that may be COVID including SOB, cough, sore throat, fevers or chills or loss of sense of smell or taste we ask that your appointment be conducted remotely via Telehealth. If physical testing is required, it can be organised at a review appointment when you are well.
• If you feel that your appointment would be better conducted as a Telehealth appointment please contact the clinic on 03 9328 4573 and you will be sent the information for a video consult.